>>  ARE YOU AN EXISTING CLIENT?  Book here.  (Works best on desktop or web browser).  You can also text our Rapture SMS Bot at 253-676-9497 or in the bottom right hand chat window.  We look forward to seeing you again!

 

>>  NEVER VISITED US BEFORE? PLEASE READ THE FOLLOWING CAREFULLY:​

• We require a major credit card to hold a reservation per our Cancelation Policy below.  The card is NOT charged at time of booking and you may use a different method of payment at checkout. 

• Before booking, please review our location and accessibility notes if you haven't already.

• We do not bill any health insurance, PIP, or LNI. We can provide a superbill upon request for insurance reimbursement.

• We do not accept cash as payment for services and we do not carry cash on the premises.  We accept Visa, Mastercard, Discover, AMEX cards for payment.  If your FSA or HSA card has a Visa or Mastercard logo on it, we accept it.

  

>> READY TO BOOK?  Click here.  You may also use our chat box in the bottom right hand corner to schedule.  We're excited to meet you! 

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RAPTURE CANCELATION POLICY 

 

All services are by appointment only, and a major credit card is required to hold your reservation. You are not charged at booking unless you choose to prepay. You are only charged after services are rendered or when there is a late cancelation or no-show. We send reminders via email and text as a courtesy, but it is the client's responsibility to keep track of their appointments and to communicate with us when they need to cancel.

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LATE CANCELATIONS

We ask for a minimum of 24 hours notice for cancelations or rescheduling. A cancelation with less than than 24 hours notice is considered a "Late Cancelation", and your card will be charged 50% of the service value of your appointment. This includes requests for rescheduling.

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If you are canceling due to illness or medical issues, we will waive the cancelation fee if you notify us via text, email, or voicemail with at least 8 hours notice. For health related cancelations with less than 8 hours notice, we charge 50% of your appointment fee to ensure our staff is paid for their time as it is often difficult to fill an appointment with such short notice. We don't like having to do this but we are a small business, and last minute cancellations really hurt us. Thank you for your understanding.

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NO SHOWS

When a client does not show up for an appointment and no notice was given, it is considered a “no-show”, and the card on file is charged 100% of the appointment fee (for example, $110 if scheduled for a one hour massage). If the client intended to redeem a gift certificate for that appointment, it is subject to forfeiture.

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LATE ARRIVALS

Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session.

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HOW TO CANCEL YOUR APPOINTMENT

You may also cancel online using your MindBody account if giving advance notice of at least 24 hours. Late cancelations are disabled in our Mindbody scheduling system. You may also call or text us at 253-778-6375 to cancel.  You may also reply to any of our automated emails sent.

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We appreciate your understanding and cooperation!